Mintsoft: The Story Behind SSD Logistix Warehouse Management Choice

It started with a phone call. At SSD Logistix, we were ticking along, managing inventory and fulfilling orders for a growing roster of e-commerce clients when our phone rang. On the other end was Little Soap Company, a local business with big ambitions. They weren’t just looking for a logistics partner; they needed one that could easily integrate with NetSuite, their chosen enterprise resource planning (ERP) system. 

That call planted the seed for a much larger change. To attract clients like Little Soap Company — businesses managing multiple sales channels like Amazon, Shopify, and custom websites — we needed to upgrade our warehouse management software. And so, the hunt for the perfect solution began; here’s how it went and where we are today! 

How the search for a new warehouse management system began 

Little Soap Company wasn’t just another potential client; they represented a growing trend in e-commerce. More businesses were turning to ERP systems like NetSuite to centralise their operations, and they expected their logistics partners to keep up. 

For us at SSD Logistix, our existing warehouse management system worked but it wasn’t designed to handle the complexity of integrating with diverse e-commerce platforms or supporting a variety of ERP systems. We saw this as an opportunity to future-proof our operations. We needed a solution that was not only user-friendly but also versatile enough to meet the demands of clients selling across Amazon, Shopify, and their own custom websites. 

Why Mintsoft was the best choice 

The search was thorough, and one we spent a lot of hours agonising over! We evaluated multiple warehouse management systems, but one name kept standing out: Mintsoft by Access Group. 

Here’s what set Mintsoft apart: 

Ease of use 
A system is only as good as the team using it. Mintsoft’s intuitive interface meant that our staff could learn and implement it quickly, with minimal downtime. 

Compatibility across platforms
Whether a client sold on Etsy, eBay, or their own website, Mintsoft could integrate seamlessly. This was really important for our goal of supporting clients who operated on multiple sales channels. 

NetSuite integration
The very reason SSD began this search — compatibility with NetSuite — was one of Mintsoft’s strengths! It bridged the gap between ERP systems and warehouse operations effortlessly. 

Unmatched support
Implementing new software can be daunting, but Access Group’s support team offered hands-on guidance, ensuring a smooth transition and continued success. 

How Mintsoft enhances SSD’s Logistix client services 

With Mintsoft in place, we were able to elevate our services to a whole new level!  

Centralised stock tracking
Mintsoft’s real-time inventory tracking eliminated the guesswork. Clients could check their stock levels across all sales channels, ensuring they never ran out of their best-sellers. 

Accurate fulfillment
Fewer errors meant happier customers. Mintsoft’s precision in order fulfilment improved client satisfaction and reduced returns; a win for everyone. 

Transparent reporting
Businesses thrive on data, and Mintsoft delivered. Our clients could access detailed reports on sales trends, stock movement, and fulfilment efficiency, enabling them to make smarter decisions. 

For e-commerce businesses juggling the complexities of multiple channels, these features we can now offer make us an invaluable partner. 

How the Mintsoft System works behind the scenes 

Behind every fast delivery and perfectly fulfilled order lies a system that makes it all possible. Here’s a glimpse into how we at SSD Logistix use Mintsoft to keep things running smoothly: 

Inventory management
Mintsoft provides a centralised dashboard for tracking every item in SSD’s warehouses. From the moment stock arrives to when it’s dispatched, nothing slips through the cracks. 

Order integration
When clients receive orders from customers — whether on Shopify, Amazon, or elsewhere — Mintsoft automatically syncs the information with SSD’s system. This eliminates manual entry and reduces errors. 

Faster dispatch times
Once an order is ready, Mintsoft ensures it’s picked, packed, and labelled with precision. This efficiency translates to faster dispatch times and satisfied customers. 

Looking ahead with Mintsoft 

Choosing Mintsoft wasn’t just about solving a short-term need, it was a strategic investment in our future. With a system that adapts to the ever-evolving demands of e-commerce, SSD Logistix is better positioned than ever to support clients of all sizes. 

For businesses, it means they can focus on growing their brand while we take care of the rest! And for us, it’s proof that the right tools can transform not just operations but relationships. 

Want to find out more about how our fulfilment services could benefit your business? Contact our team today!